Cancellation Policy

 

MHeNs and EURON strives to provide high quality events to their network. It may happen that somebody registers for one of our events, but finds out later that he or she is unable to attend. In these situations, we ask that he or she notifies us of the need to cancel as soon as possible.

It may also happen that MHeNs/EURON needs to cancel one of their events if the quality cannot be guaranteed (for instance the number of participants too low, the speaker is ill or there is a worldwide pandemic such as by the corona virus). MHeNs/EURON is committed to taking positive steps to notify the registrants as soon as possible.

What to do in case of cancellation:

1. General

Please send your cancellation by email to the contact person mentioned in the event information.

2 Refunds and fees

Cancellations made 25 days or more in advance of the event date will receive a 100% refund. Cancellations made within 15 days will receive a 50% refund. Cancellations made after 15 days before the event or ‘No Shows’ will not receive a refund.

3 Cancellation or modification of an event by MHeNs/EURON

1. Certain circumstances (for instance but not limited to: speaker unable to attend, not enough registrations) may lead to a full cancellation of the event. If this is the case, MHeNs/EURON will ensure that all registrants will be informed as soon as possible.
2. If a paid EURON event is cancelled by EURON, a full refund will be offered. MHeNs/EURON will contact all registrants at that point, to inform them of the cancellation, as well as practicalities surrounding the refund.
3. MHeNs/EURON reserves the right to modify any event if unforeseen circumstances arise, but we will do our utmost to avoid doing so. In case of major modifications (change of speaker, change of date or change of location to another city), you may cancel your registration at no charge. MHeNs/EURON will take care of the refunding of the registration fee. In case of change of date you can choose between a refund or a voucher for attending the rescheduled event.
4. After notification by MHeNs/EURON as mentioned under article 3.3, you are deemed to have agreed to the modification and no refund will be given unless you have communicated your choice within 5 days after MHeNs/EURON’ notification.
5. In no case shall MHeNs/EURON be liable for anything more or different than the refunding of the registration fee.